We want you to love our products!
If you are not completely satisfied, let us know. We work with our customers. Items must be returned within 15 days of receipt: UNUSED.
Return shipping costs are non-refundable. Please contact us for return authorization at firstname.lastname@example.org
Store Credit or Payment Credit
Once your return is received and inspected, your credit will be processed and provided to you in the form of either an electronic gift card for the value of your return to be used for your next purchase or credit back to payment method less a processing fee which we are charged by our processing company.
We will happily replace items if they have a manufacturer defect or arrive damaged. If you receive a damaged or defective item please email us at email@example.com
LERRA LLC is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding/replacing packages in these cases. The customer is responsible for filing all claims. LERRA LLC. is not responsible for any package(s) once it is in the hands of USPS, FedEx or UPS.